Delivery FAQ's

How long will my flag take to make?

For "your design" and "design online" we aim to dispatch your flag within 7 consecutive days from placing your order. For "Custom Design" we aim to dispatch within 7 days from your artwork approval and  "go ahead" 

How long will my flag take to deliver?

 All UK Mainland deliveries will be "next day" For international deliveries please allow from 3 to 14 days. (PLEASE NOTE THIS IS FROM RECEIVING THE DISPATCH EMAIL)

What courier company do you use?

For most mainland deliveries we use UK Mail. Small flags may be posted using Royal Mail and for international shipping we use the lowest priced option at that time.

Yes! All of our deliveries require a signature on arrival. This is to ensure we can both track your delivery right to your door.

What if no one is in to sign for my flag?

In most cases the courier will attempt to deliver again later in the day or the following day. If you aren't in a second time your flag may be returned to us and you will need to pay again for another delivery.

Can you deliver to my work address?

Yes. We can deliver to any other address you want. Just fill out the correct address in the checkout page and we will do the rest.